If users encounter problems and are not able to solve them, they can open this
application and ask for remote assistance. Here we want to introduce how to get remote assistance on Xtool EZ500:
How to get remote assistance from Xtool Technical Assistance Center:
a. Open EZ500
b. Click Remote and open the TeamViewer interface. Generate and display device ID.
c. Your partner will also need to download and install TeamViewer.
d. Inform your partner of your TeamViewer ID and password to enable them to begin
remote access of the EZ500.